FAQs

Haribo 25 years of Starmix Win a Prize Every Hour

To celebrate 25 years of Starmix, Haribo is giving away one prize every hour between 3rd February 2020 and 26th July 2020!

Each day there is one Xbox One S 1TB up for grabs, plus a mixture of board games and activities. Plus, everyone who participates will be entered into the Grand Prize draw for a chance to win a trip to Florida for four people!

PROMOTION DETAILS

How long is the prize promotion?

The Main Prize Promotion Period is from 00:01 on 3rd February 2020 to 23:59 on 26th July 2020. After this date, there are no more hourly prizes available to be won. But everyone who enters between 27th July 2020 and 31 October 2020 will still be entered into the Grand Prize draw for a chance to win a trip to Florida for four people.

Is there an age limit for entry and who can enter?

The promotion is open to residents of the UK (England, Wales, Scotland or Northern Ireland) who are 18 or older.

Do I need to make a purchase to enter the promotion?

Yes, if you are a GB resident (England, Scotland, Wales), you need to buy a promotional packet of Haribo Starmix, Haribo Tangfastics or Haribo Supermix. Each promotional packet has a unique code on the back which is required at the point of entry.

Where can I buy a promotional packet?

You can buy a promotional packet of Haribo from most retailers in most supermarkets, discounters and high street stores. .

I live in Northern Ireland; will I need to buy a promotional packet of Haribo to enter?

Northern Ireland residents don’t have to make a purchase. If you live in Northern Ireland, go to www.hariboprizes.com/ni and enter your mobile phone number. The website will generate a unique packet code for you.

Where can I find the full Terms and Conditions of the promotion?

The full Terms and Conditions are on this website, click here to go the correct page.

ENTRY DETAILS

How do I enter the promotion?

If you live in Great Britain (England, Scotland or Wales) this is how to enter the promotion:

1. Purchase a selected promotional packet of Haribo Starmix, Haribo Tangfastics or Haribo Supermix.

2. Go to www.hariboprizes.com and enter your mobile phone number and the unique packet code (URN), which is 9 digits and can be found on the back of the packet.

3. If you enter between 00:01 on 3rd February 2020 and 23:59 on 26th July 2020 you have the chance to win an hourly prize. You will also be entered into the Grand Prize Draw for a chance to win a trip to Florida. If you’d prefer not to be entered into the Grand Prize Draw, there is an opportunity for you to opt out.

4. If you enter between 27th July 2020 and 31 October 2020, there are no more hourly prizes available to be won, but you’ll be entered into the Grand Prize Draw for a chance to win a trip to Florida.

If you live in Northern Ireland, go to www.hariboprizes.com/ni and enter your mobile phone number. The system will generate you a unique packet code and automatically populate the entry panel with the details.

Why do you request my mobile phone number?

We ask for your mobile phone number to verify your entry and to ensure GB participants can only enter once per day, and NI residents once per week. Your mobile number will not be used for any other purpose and we do not share data.

How many times can I enter the prize promotion?

During the Main Prize Promotion Period, GB residents can enter once a day. Each time you enter, you will need to use a different unique packet code, as a unique packet code can only be used once. Only one entry will be accepted per person per day.

Northern Ireland residents can enter once per week.

I don’t live in the UK; can I still enter?

This promotion is running in the UK only. So only people living in England, Scotland, Wales and Northern Ireland can enter. Sorry, if you do not live in the UK, you can’t enter the promotion.

Why do you need my address details?

We will only ask for your address or email details if you reveal a win. This is in order to dispatch your prize. Board game winners will be sent their prize in the post, and Activity Winners will be contacted with further instruction by email. If you are the lucky Grand Prize winner, we will call you on the mobile phone number provided at the point of entry.

Please be careful when entering your contact details, so if you are a prize winner, there is no delay in sending your prize.

What happens to the details I provide?

The information you provide to us is stored securely and only used by our third-party suppliers for the purpose of administering this promotion and sending out prizes. All details will be securely deleted 3 months after the end of the promotion. Your information will be used and held in accordance with our Privacy Policy, which is available here: https://www.haribo.com/enGB/meta/privacy.html

PRIZES

Tell me more about the prizes! There are 4,200 prizes which will be given away during the Main Prize Promotion Period:

• 175x Xbox One S 1TB (one unit will be given away per day)

• 1,500 vouchers which can be redeemed on selected activity experiences. Either Tenpin Bowling for a family of 4 (2 adults and 2 children under 12), Trampolining for 2 people or Laser Tag for 2 people. Activities are subject to availability)

• 2,525 board games (winners’ choice of Monopoly, Cluedo, Twister or Guess Who, subject to availability)

How are the prizes won?

Prizes are pre-allocated via winning moments. There is one winning moment every hour. If you enter the unique packet code during a winning moment, you will win the prize pre-allocated to that moment. The winning moment stays open until the prize has been won.

Are there any other prizes?

All valid entries received during the Main Prize Promotion Period and Late Entry Draw period will be entered into the Grand Prize draw, for the chance to win a trip to Florida for 4 people. The Grand Prize winner will be randomly selected by an independent third party on 6th November 2020 and notified by mobile phone on 13th November 2020.

How many times can I use the unique packet code (URN)?

Each URN can only be entered once. If a URN has already been used, the promotional website will not allow it to be used again.

How will you notify me if I win a prize?

Lucky winners will receive message on screen at the wining moment with prize details. If you win a board game, you’ll be asked to choose your preference from Monopoly, Cluedo, Guess Who or Twister. If you win an activity prize, you’ll be asked to choose your preference from Trampolining, Family Bowling or Laser Tag. Please keep hold of your packet if you win, in case we ask to see it.

We will call the Florida winner on the mobile number provided at the point of entry by 13th November 2020.

Can I swap my prize for something else?

If you are lucky enough to be a winner, the prize is as allocated and there is no alternative.

When will I receive my prize?

If you win an Xbox One S 1TB prize, you will receive the console by post within 28 days of providing your address details.

Activity voucher winners will be contacted via email, within 14 days of providing the email address, with their chosen Activity voucher and booking details.

Board games will be dispatched by post to the winners within 28 days of providing address details.

It is unlikely, but if your prize doesn’t arrive within the above timeframe, please do get in touch with us at haribo@prizeology.com and we will look into it for you.

When will the Florida prize winner be notified?

The Grand Prize winner will be randomly selected from all entries received by an independent third party on 6th November 2020 and notified via the mobile phone number provided at the point of entry within 7 days.

How many Grand Prizes are there?

There is only one prize trip to Florida.

I’d prefer not to be entered into the Grand Prize draw; can you remove me from the draw?

When you enter during the Main Prize Promotion Period, you will have an opportunity to opt out of the draw. Or you can email us at haribo@prizeology.com.

Troubleshooting

My unique packet code (URN) doesn’t work.

Please ensure you input all 9 digits of your URN. Each URN is are a mixture of numbers and letters and to make the URNS easier for you to read, we have excluded vowels (A, E, I, O, U), the number 0 (zero) or the number 1 (one). Each URN will only work once, so if you, or someone else has already used your URN it cannot be used again. If you have entered your URN correctly and are still having difficulties, please get in touch at haribo@prizeology.com

I don’t have a computer how can I enter the promotion?

Our website is mobile friendly, so you will be able to enter via your mobile device or any tablet device.

My question has not been answered in the FAQs.

Please visit the Terms and Conditions at www.hariboprizes.com for further information. If you have any other questions relating to the prize promotion, please email us haribo@prizeology.com.

If you have a question, or an issue that relates to a Haribo product, please go to https://www.haribo.com/enGB/contact-information-faq/contact-information.html